Spa Management
We at MHS have developed a unique spa model that increases spa visits, guest experience, and ultimately profitability. Our understanding of functional layout, design, service standards, and treatment training lead our spas to consistently out-perform competition from the top spas in the industry.
Our spa management services include:
-
Spa hospitality standards and practices
-
Spa operational systems
-
Operational implementation and training
-
Concept and branding development
-
Treatment menu and product programming
-
Facility, equipment and supply programming
-
Financial reporting
-
Compensation modeling and implementation
-
Quality control management
-
Spa revenue yield management
-
Leadership development
-
Industry and marketplace competitive analysis
-
Spa membership program design
-
Personnel recruiting and training
-
Retail integration and sales
-
Marketing, promotion and public relations
Among our numerous spa awards and accolades include:
-
Conde Nast Traveler – Top 100 Spas in North
America
-
Spa Finder – Best Spas for Romance, Yoga, Cuisine and Spa Manager
-
Spa – Worldwide Guide (one of four in NYS)
-
Spa – Top Five Spas for Couples in the World
-
Forbes Travel Guide – Four Star Award for Spa Mirbeau
-
SpaAwards.com – Most Romantic Spa