T: 315.217.4165      E: mdalpos@mirbeau.com      433 Broadway, Suite 203, Saratoga Springs, NY 12866

 In addition to our hotel and spa management programs, we can offer any of our operational services on an à la carte basis consulting basis.    

Our hotel management services include: 

  • Hotel service standards and practices

  • Operational implementation and training

  • Hotel operational software systems

  • Concept and branding development

  • Guest personalization and feedback 

  • Facility, equipment and supply programming

  • Financial reporting and accounting systems

  • Compensation modeling and implementation

  • Quality control management

  • Hotel revenue yield management

  • Leadership development

  • Marketing, promotion and public relations

  • Industry and marketplace competitive analysis

  • Personnel recruiting and training

  • Retail product development, integration and sales

  • Call center and reservations management 

Our spa management services include: 

 

  • Spa hospitality standards and practices

  • Spa operational systems

  • Operational implementation and training

  • Concept and branding development

  • Treatment menu and product programming

  • Facility, equipment and supply programming

  • Financial reporting

  • Compensation modeling and implementation

  • Quality control management

  • Spa revenue yield management

  • Leadership development

  • Industry and marketplace competitive analysis

  • Spa membership program design

  • Personnel recruiting and training

  • Retail integration and sales

  • Marketing, promotion and public relations

Operational Consulting